Payment&Bonuses
Payments and Bonuses
At Milliora, we aim to offer our users a fast, secure, and transparent payment experience. This page provides general information about deposit and withdrawal processes and the rules for our bonuses and promotions.
Payments
Deposits
You can quickly load funds into your account using the various payment methods offered on our platform. Deposits are generally reflected in your account instantly; however, in some cases, the processing time may vary depending on the payment method you use.
Deposits can only be made from a payment method registered in your own name. Payments made with an account or card belonging to someone else will not be accepted.
A minimum and maximum deposit limit may apply for each payment method.
To use our services, the amount you deposit must be loaded into your account before you place bets or play games.
Withdrawals
To withdraw the funds in your account, you can submit a withdrawal request through your account settings. Withdrawal requests are processed after the necessary security and identity verification (KYC) checks are completed.
Withdrawals are generally made through the same method used for the deposit. If this is not possible, an alternative method may be offered.
Withdrawal requests may be subject to a review period. This period may vary depending on the payment method and verification status.
Before a withdrawal, we may request identity and address verification documents to confirm your identity. Until these checks are completed, the withdrawal may be restricted.
If any bets or wagering requirements associated with a bonus are open, your withdrawal request may be affected until these conditions are met.
Security
All payment transactions are protected with advanced security protocols and encryption technologies. Your financial information is handled in accordance with our Privacy Policy and is never shared with third parties except as stated.
Bonuses and Promotions
Milliora offers various bonuses and promotions to enrich our users' experience. Each bonus is subject to its own specific terms, and the general rules below apply to all our promotions.
General Bonus Rules
Each bonus and promotion has its own terms and conditions. Before benefiting from a bonus, please carefully read the relevant terms.
Bonuses may be subject to wagering requirements. The bonus amount and/or winnings obtained from the bonus must be wagered a certain number of times before they can be withdrawn.
Wagering requirements may differ according to game types. Contributions to wagering from Sports betting, Live Casino, and slot games may be calculated at different rates.
Some bet types (such as two-outcome bets, cashed-out bets, system and chain bets) may not count towards wagering. Please check the relevant bonus terms for details.
Each user, household, IP address, or device can benefit from a bonus offered only once, unless otherwise stated.
Bonuses are for entertainment purposes and are offered in good faith. In case of any abuse, fraudulent activity, or attempt to gain unfair advantage, Milliora reserves the right to cancel the bonus and any winnings obtained from the bonus.
Cancellation and Amendment
Milliora reserves the right to stop, cancel, or amend any promotion at any time. In case of the abuse of a bonus, Milliora reserves the right to take back the bonus and the winnings obtained from the bonus.
Wagering Note
Bets with a possibility of being refunded (such as draw-no-bet or refunded selections) are not included in bonus or main balance wagering regardless of win or loss. Bets placed on Odd or Even markets do not count towards wagering. For the acceptance of a Free Bet or the payment of winning coupons, there may be an obligation to have a minimum amount of investment on the Site at least one month before the coupon acceptance.
Contact
If you have any questions about payment or bonus processes, you can reach our customer support team via live chat or by email at [email protected].